Frequently Asked Questions
Everything you need to know about bringing comfort home.
What are your standard shipping times?
Most orders are processed within 2-3 business days. Delivery typically takes 5-7 business days depending on your location, though larger furniture items may require additional time for freight handling.
Do you offer international shipping?
Currently, Home Barn ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for returns unless they arrive damaged.
How can I track my furniture delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. For large furniture deliveries, the courier will call you to schedule a specific drop-off window.
Are your wood products sustainably sourced?
Yes, we prioritize working with manufacturers who use FSC-certified timber and sustainable harvesting practices to ensure your home is beautiful and eco-friendly.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm for larger furniture purchases.